Introduction

This Privacy & Cookie Policy explains how Richmond Walker Ltd collects, uses and protects your personal data when you visit www.richmondwalker.co.uk or work with me.

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We only collect information we genuinely need to run the business, respond to enquiries and deliver our services.

By using this website, you agree to the use of cookies as outlined below.

 

Business Information

Registered Business Address:

School Master's House, 39 College Street, Petersfield, United Kingdom, GU31 4AG

 

Trading Address

11 Cypress Avenue, Twickenham, Middlesex, TW2 7JY

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Information We Collect

Information you provide directly:

• Name

• Email

• Phone number

• Company name

• Project details

• Any information included when you contact us

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Information collected automatically

• IP address

• Device and browser type

• Pages visited

• Time spent on the site

• Referring websites

• Approximate location (city/region)

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Cookies and How We Use Them

Cookies are small text files stored on your device. They help the site run smoothly, remember preferences and understand how visitors use the site.

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Types of Cookies We Use

Essential Cookies

Analytics & Performance Cookies

Functionality Cookies

Marketing Cookies (if enabled)

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Managing Cookies

You can control or delete cookies through your browser settings. Blocking essential cookies may affect how the site functions.

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How We Use Your Personal Data

• We use your information to:

• Respond to enquiries

• Provide quotes and proposals

• Deliver services

• Run and improve the website

• Send opted‑in updates

• Meet legal obligations

 

Legal Basis for Processing (UK GDPR)

• Contractual necessity

• Legitimate interests

• Consent

• Legal obligation

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Data Retention

Project records: up to 6 years

Enquiries/proposals: up to 18 months

Email subscriptions: until you unsubscribe

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Data Sharing

Shared only with:

• Trusted service providers

• Accountants/legal advisers

• Approved subcontractors

• Never sold to third parties.

 

Data Security

Information stored securely within encrypted systems.

 

Your Data Rights

You may request:

• Access

• Correction

• Deletion

• Restriction

• Objection

• Portability

• Withdrawal of consent

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External Links

We are not responsible for third‑party privacy practices.

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Updates to This Policy

We may update this page periodically.

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